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Please read carefully the documents checklist before initiating the applying process

Open To: All interested candidates currently residing in Ecuador (see exception for U.S. Eligible Family Members under additional criteria item 2)

Position:  Computer Management Assistant
Full-performance level: FSN-9/ FP-5 (step 1-4)

Developmental Level: FSN-8/FP-6 (One year of developmental level will be determined based on qualifications. See additional criteria item 6.)
                                                
Opening date:  October 3, 2012

Closing date: October 19, 2012 (COB)

Work hours: Full-time

Salary:  Not-Ordinarily Resident:  (FP grade is confirmed by Washington)
Full-Performance: FP-5: US$50,043 p.a. (starting salary step 1)            
Developmental level:  FP-6: US$44,737 p.a. (starting salary step 1)        
(one year based on qualifications)
(Only U.S. EFMs can qualify. See under definitions below)

Ordinarily Resident annual rate: 
Full-Performance: FSN-9: US$35,771 p.a. (starting salary)
Developmental level: FSN-8: US$28,280 p.a. (starting salary)

Note 1:   All ordinarily resident applicants must have the required work and/or residency permits to be eligible for consideration.  See definitions for Ordinarily Resident and Not-Ordinarily Resident

Note 2:  All positions advertised are subject to availability of funds.

Note 3:   U.S. Citizens including U.S. Veterans who are not AEFMs (see definitions section) if hired will be paid under the Local Compensation Plan.

Important Remarks:

1. Human Resources will only contact those applicants who demonstrate on their application form that they meet or exceed all the position requirements (education, experience, language, knowledge and skills). Regret letters will only be sent to short listed candidates and AEFMs.

2. For AEFMs: Highest previous rate is not an entitlement and is dependent on the funding availability of each agency and on the exact nature of the previous experience.

The U.S. Embassy in Quito is seeking an individual for the position of Computer Management Assistant in the Information Resource Management Office.

Basic Function of Position:

The incumbent is a key member of the unclassified Information Systems Center (ISC) LES personnel that provide information technology services to those agencies which participate in the International Cooperative Administrative Support Services (ICASS) program.

The incumbent performs a variety of Local Area Network (LAN) administration functions including: software and hardware installation, patching, daily systems operations, systems administration, create, add, or transfer OpenNet accounts, and customer services functions. serving approximately 310 customers.

Complete position description

Qualifications Required:

NOTE:  All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item. If you submitted previous applications, you will still need to provide documentation for this position.

a. Education: Minimum of two years of completion of technology or computer science or a close related field is required. Microsoft Certification for IT Professionals required.  (Please send copy of degree if any or transcripts plus certifications to be considered)

b. Experience:  Must have at least five years of progressively responsible experience in the information technology field, working with computer systems operations, hardware, software applications, data communications and analysis to include PC-LAN, and telecommunications systems operations is required.

c. Language Proficiency: Level IV (fluent) written/spoken English and level III (good working knowledge) written/spoken Spanish required.  Applicant must attach the English and Spanish proficiency test report from Bloomfield Language School for the application to be considered (see below in section “To apply” for details).

d. Knowledge: Knowledge of information technology systems, Server and User Microsoft Windows products (word, excel, outlook and internet), networking, telecommunications technologies, web technologies, and scripting languages.  (will be tested)

e. Abilities and Skills:  Must have the ability to work independently and be resourceful is essential in finding solutions to ADP problems, setting planning objectives.  Excellent ability in fact gathering and analysis, systems documentation, testing, analyzing IT problems and follow established procedures and routines are required.

f. Ability to install, configures, and troubleshoots hardware systems, network distributions systems, and general peripheral devices are required.

Selection Process:

When equally qualified, US Citizen Eligible Family Members (AEFMs) and U.S. Veterans will be given preference.  Therefore, it is essential that the candidate address the required qualifications above in the application.

Additional Selection Criteria:

1. Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy. 

2. All applicants must be residing in Ecuador at the time of application per post policy. The only exceptions are U.S. Citizens EFMs who have been given orders and a date to arrive at post. A copy of the orders must be included in the application package.

3. Current employees serving a probationary period are not eligible to apply.

4. Currently employed U.S. Citizen EFMs who hold an FMA appointment are ineligible to apply for advertised positions within the first 90 calendar days of their employment.

5. Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment, unless currently hired into a position with a When Actually Employed (WAE) work schedule.

6. The developmental level will be based on the qualifications and experience of the applicant; minimum time of developmental level 52 weeks on the job.

7. The successful applicant should be available to enter on duty within 30 days of being notified that s/he has been selected and cleared for employment.

8. All, including preference candidates, must meet all the requirements of the position at the time of the application to be considered, that includes test results.

9. Employment eligibility criteria for this position were established by the hiring supervisor.

10. Tests to assess a candidate’s skill may be given to applicants for any position. Test results will become a part of the candidate’s application package. If the applicant is not available for a test during the established timeframe or if the applicant does not pass the test, then the applicant will not be interviewed.

11. The Embassy will review work references or ask applicant for support documentation of any of the information submitted on applications.

To Apply:

Interested applicants for this position must submit the following or the application will not be considered:

1. Application for U.S. Employment (DS-0174); or
2. A current resume or curriculum vitae that provides the same information as an DS-0174;  plus:
3. Candidates who claim U.S. Veterans preference must provide a copy of their Form DD-214 with their application and clearly mark the preference on the application or curriculum. To claim veteran's preference applicant must meet all the criteria given by the Office of Personnel Management (OPM). HR will review all DD-214 forms against OPM requirements.
4. Ecuadorian work and/or Residency permit required with application.
5. Any other documentation (e.g., essays, certificates, awards, copies of degrees earned) that addresses the qualification requirements of the position as listed above.
6. Language report from Bloomfield Language School, Alemania N30-169 y Vancouver, tel. 2548-624 or 2902791. For applicants living abroad see details under: http://ecuador.usembassy.gov/news/job-opportunities/language-testing-policy.html

Submit Application to:

1) Per email (preferred method)
E-mail: hroquito@state.gov

2) Per hand delivery  (please note this method often results in applications not getting any form of response on the recruitment process)
American Embassy
Avigiras E12-170 y Av. Eloy Alfaro
Attention: Human Resources

3) Using post office (please note this method often results in applications not getting any form of response on the recruitment process, and must meet the deadline. If you submit your application on the closing date by the time it arrives will be late).
P.O. Box 17-17-1538

Definitions:

1. US Citizen Eligible Family Member (USEFM) – For purposes of receiving a preference in hiring for a qualified position, an EFM who meets the following criteria:
• US Citizen; and,
• EFM (see above) at least 18 years old; and,
• Listed on the travel orders of a direct-hire Foreign, Civil, or uniformed service member assigned to or stationed abroad with a USG agency that is under COM authority, or at an office of the American Institute in Taiwan; and either:
1. Resides at the sponsoring employee's or uniformed service member's post of assignment abroad or at an office of the American Institute in Taiwan; or
2. Resides at an Involuntary Separate Maintenance Allowance (ISMA) location authorized under 3 FAM 3232.2.

2. EFM:  An individual related to a US Government employee in one of the following ways:
• Spouse;
• Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support.  The term shall include, in addition to natural offspring, stepchildren and adopted children and those under legal guardianship of the employee or the spouse when such children are expected to be under such legal guardianship until they reach 21 years of age and when dependent upon and normally residing with the guardian;
• Parent (including stepparents and legally adoptive parents) of the employee or of the spouse, when such parent is at least 51 percent dependent on the employee for support;
• Sister or brother (including stepsisters and stepbrothers, or adoptive sisters or brothers) of the employee, or of the spouse, when such sibling is at least 51 percent dependent on the employee for support, unmarried, and under 21 years of age, or regardless of age, incapable of self-support.

3. Member of Household (MOH) – An individual who accompanies a  direct-hire Foreign, Civil, or uniformed service member permanently assigned or stationed at a U.S. Foreign Service post or establishment abroad, or at an office of the American Institute in Taiwan.  An MOH is:
• Not an EFM; and,
• Not on the travel orders of the sponsoring employee; and,
• Has been officially declared by the sponsoring USG employee to the COM as part of his/her household.
A MOH is under COM authority and may include a parent, unmarried partner, other relative or adult child who falls outside the Department’s current legal and statutory definition of family member.  A MOH does not have to be a US Citizen.

4.  Not Ordinarily Resident (NOR) – An individual who:
• Is an U.S. Eligible Family Member (AEFM)
• Is not a citizen of the host country; and,
• Does not ordinarily reside (OR, see below) in the host country; and,
• Is not subject to host country employment and tax laws; and,
• Has a US Social Security Number (SSN). 
NOR employees are compensated under a GS or FS salary schedule, not under the LCP.

5. Ordinarily Resident (OR) – A Foreign National or US citizen who:
• Is locally resident; and,
• Has legal, permanent resident status within the host country; and,
• Is subject to host country employment and tax laws. 

EFMs without US Social Security Numbers are also OR.  All OR employees, including US citizens, are compensated in accordance with the LCP.

Closing date for this position: October 19, 2012

The US Mission in Ecuador provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.  The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.

The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation.  Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.