non-immigrant visas
STEP 1:
Obtain an appoinment
In order to have an interview in the Consular Section in Quito, you should obtain a PIN number, with which to call and arrange your appointment through our call center. Additionally, you should also arrange payment to the Banco de Guayaquil in the sum of US$131.00 for the interview. You are permitted to pay the bank and purchase the pin at the same time, should you choose to do so.
The cost of the PIN is US$12.00. After you have purchased the pin, you will be able to call the following numbers from Monday to Friday between 8:00 am and 6:00 pm to schedule your appointment:
In Ecuador: 1-800-010-145
In the United States: 1-800-919-5290
The Call Center will establish the time and date of your interview. If you can’t make the scheduled time, you will have to complete the process again, and purchase a new pin to reschedule your interview.
Students and Exchange Visitors
If you are traveling as a student or exchange visitor please call the visa information service (see contact information above) and inform the operator that you are traveling for study or an exchange program. You should schedule your appointment with as much advance notice as possible. However, in some circumstances the operator may be able to expedite appointments for students and exchange visitors.
Groups
Groups intending to travel together to the United States should provide the call center representative with the names of all group members and your purpose of travel. Each member of the group must purchase a USD $12.00 PIN for their appointment.
If you have a disability and require accommodations at the time of your interview, please inform the call center operator at the time of your call.
