Traveler Redress Inquiry Program (TRIP)
On February 21, 2007, DHS announced its launch of the Traveler Redress Inquiry Program (TRIP). TRIP offers legitimate travelers a central online location to address concerns and seek relief from screening –related difficulties they may have experienced during their travel to and from the U.S. This may include being:
- denied or delayed airline boarding;
- denied or delayed entry into and exit from the U.S. at a POE or border checkpoint;
- continuously referred to secondary screening.
Travelers seeking redress may file a complaint online at https://trip.dhs.gov/ and track its status by using the control number assigned to their inquiry.
For more information aboout the Traveler Redress Inquiry Program (TRIP), please visit the Department of Homeland Security website.
