Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Federal Benefits

Town Hall Announcement – Social Security Overseas

Social Security Representatives along with the U.S. Embassy will host a town hall meeting to answer questions related to U.S. Social Security and other Federal Benefits

Place:  Edificio PRODUBANCO (planta baja)
            Av. Amazonas N35-211 y Japon
            Quito, Ecuador

Date:   Monday, September 8, 2014

Time:   15:45 AM

Registration deadline:  August 29th, 2014

To register:  Send an e-mail with your name and passport/ID number to or call 02-398-5000 from Monday to Thursday between 8:30 and 10:30.

We remind participants that in order to attend they must register and they will be required to present government issued photo identification at the entrance (no exception).


The Federal Benefits Unit (FBU) is part of the American Citizens Services section in the Consular section of American Embassies and Consulates. The FBU is responsible for administering programs on behalf of U.S. federal agencies that pay benefits to both American citizens and other country nationals. The FBU assists customers, who are entitled to U.S. Government benefits, in soliciting their benefits and also with post-entitlement issues. In Ecuador, benefit checks are deposit electronically, via direct deposit. 

Due to the specialized nature of Federal Benefit programs, the role of the FBU is to answer routine questions and to forward more complex inquiries to the appropriate federal agency. A FBU normally assists persons in interpreting forms and letters sent to them by agencies. The assistance may include review or completion of forms, including change of address requests, and forwarding of these forms to the paying agency. Agencies normally correspond directly with the interested party, but may issue specific instructions on a case to a FBU for assistance in resolution. A FBU may also play a role in program integrity issues, such as verifying whereabouts and existence of beneficiaries.

Information on Affordable Care Act
Select the link above to get more information on Affordable Care Act on the website

Contact Information for Federal Benefits (Social Security, Veteran Affairs and Civil Service):

Monday - Thursday
Telephone Inquiries 8:30 a.m. to 10:30 a.m.
Tuesdays and Wednesday
Walk-ins 1:30 p.m. to 3:30 p.m.
No appointment necessary